By default, the galaxy buds are not configured to control the volume so you will experience that the galaxy buds volume is very low even though the phone is on max volume.

Since our initial review, a Samsung Galaxy Buds update includes hands-free Bixby voice control, plus improved touch controls, and the ability to keep the ambient sound feature on at all times.

@SamsungMobileIN @Samsung_IN After recent update on my New Galaxy Buds there is an issue with sound. Although the connection issues have been fixed (mostly), users have found another annoying problem – the low volume through the earbuds. Please Help. Drag the slider to change the settings from Normal, Bass boost, Soft, Dynamic, Clear, or Treble boost. After that. On OnePlus you're able to do it either by downloading the plugin from Play or from a diferent source, on Windows I'm not sure if it is possible. As soon as I started using them, the problem started.

Open the Galacy Wearables App.
I personally do not use touchpad volume control from the touchpad on the buds, because I have them configured for next and previous setting.
This tutorial Applies to Android smartphones especially any of the Samsung Galaxy devices on the market including the Galaxy S8,S9,S10, Galaxy Note phones and so on.

They are tiny, well designed, feature packed and works well with my Samsung Galaxy Note 8. You'll have an array of sound settings at your disposal. Tried everything to solve but no changes. Just like the Galaxy Buds, volume up is only available on the right and volume down can only be assigned to the left.

But while you won't be able to pop open the case and pair to your iPhone, the Galaxy Buds will still work like standard wireless earbuds, complete with support for Siri.

Easily switch tracks, take a call or turn up the volume with a touch. This wireless earbuds guide explains everything you need to know about Samsung Galaxy Buds (and Samsung Galaxy Buds Plus): box contents of the buds, the layout of the buds, how to use the buds, how to charge the buds, how to check the battery status, how to pair the buds with other devices, how to use touchpad commands to control the buds.A concise review of the Galaxy Buds was also included. Galaxy buds settings page. I am using these buds for over a month and I would say I am quite satisfied with them.

SAMSUNG Galaxy S20+ Black & Galaxy Fold Silver. If not, please try to refresh the Bluetooth function interface. Select touchpad, change the touch and hold settings to volume up and down respectively. If you aren’t happy with your choice, simply tap …